A solutions package for residents of the South and to all our customers

These days, our bankers are sensitive to the needs of customers who have encountered difficulties or require special assistance in the various aspects of managing their accounts.
For inquiries or redemption of the benefit, we invite you to contact us the manner that is most convenient for you:

• Write a message to your banker
• Call a dedicated banker for residents of the south by phone *5080

A variety of benefits and concessions to the residents of the South

Mortgage payment exemption in November and December

Customers who are residents of the Gaza envelope and Sderot who have a mortgage at the bank will not be charged for November and December, 2023. The cancellation will be made by us automatically.

Who is entitled to the benefit?

• The benefit is valid for borrowers who live in Sderot.

Freezing mortgage payments for 3 months

As of October 31, 2023, customers defined by the Bank of Israel as eligible will be able to freeze mortgage payments for 3 months, with no cost of deferral-related additional interest and no fees.

Who is eligible for the benefit?

The benefit will be given to a group of customers defined by the Bank of Israel as eligible:

• Customers who reside up to 30 km from Gaza or up to 5 km from the north border
• Customers evicted from their homes by a state official
• Customers with first relatives (spouses, siblings, parents and children) of fallen soldiers, abductees or missing persons
• Customers recruited to reserve duty by "Decree 8"

More information will be published later

Increasing the amount of current account facilities

In order for the account facility not to be exceeded, we allow you to increase the amount of the current account facility limit up to NIS 30,000 (subject to the bank's discretion). To redeem the benefit, you can log in to your bank account on the website, and in the current account area select the menu: Increasing the credit facility. In the app, log in to your personal area and select Increase credit Facility.

Who is entitled to the benefit?

• Private customers whose bank accounts are managed at one of the following branches: Sderot (484), Ofakim (437), Netivot (428), Ashkelon (427), Ashkelon Barnea (490), Beer Sheva Business Center (426), JNF (Kakal) (544), Masada Road (566), Kiryat Gat (433), Kiryat Malachi (450), Yavne (540), Ashdod Business Center (416), Ashdod City (565), Ashdod Industrial Zone (615)

Unique loan of up to NIS 25,000

A unique solution to deal with the expenses involved in the situation, the possibility of obtaining a loan of up to NIS 25,000 without interest and without linkage. The loan can be repaid in monthly installments of up to 12 month, and a deferral of principal and interest payments can also be requested for a period of up to 90 days

Who is entitled to the benefit?

• Customers with a personal account, who live up to 40 kilometers from the border with the Gaza Strip, or 2 kilometers from the north border
• The above is informational only and does not constitute an offer to grant the loan. Subject to the discretion of the bank. Failure to repay the loan may result in charges of interest in arrears and execution proceedings. To check your eligibility for other loans, please contact the branch by phone at *8860

Was your car damaged in the war? We're there by your side

If your car was damaged in the war, we wish to be there by your side and offer you a bridging loan of up to 100% financing that will allow you to buy a car and regain your mobility quickly. The bridging loan is part of Mizrahi-Tefahot Leasing's unique collaboration with UMI Group (UMI, Dan Lease-A-Car, Avis). The loan can be repaid after 3 months or until the compensation from the property tax is received, without interest and without linkage. For further details, including ways to redeem this benefit

Withdrawing money from a deposit

If you have money in a deposit that is closed for withdrawals of funds, and due to the situation, you have an immediate need for money, you can request to make a withdrawal of up to NIS 100,000 without costs.

Who is entitled to the benefit?

• Customers with a personal or business account, who live up to 40 kilometers from the border with the Gaza Strip

Regulatory easing for uncovered checks

During November 2023, checks returned due to insufficient funds (IC – Insufficient Cover) will not be counted as uncovered checks that may result in account restriction.

Who is eligible for the benefit?

• Residents of one of the localities in the following list: Avivim, Even Menachem, Avshalom, Adamit, Ohad, Or HaNer, Ibim, Ayalon, Erez, Ashkelon, Be'eri, Beit Hillel, Bnei Netzarim, Betzet, Bror Hayil, Bar'am, Gevim, Gevaram, Gornot HaGalil, Dovev, Dorot, Dishon, Dan, Dafna, Dekel, HaGoren, HaGoshrim, Zikim, Zimrat, Zar'it, Holit, Hanita, Yevul, Yad Mordechai, Yuval, Yakhini, Ya'ara, Yiftach, Yir'on, Yesha, Yated, Kissufim, Kfar Giladi, Kfar Maimon, Kfar Aza, Kerem Shalom, Karmia, Liman, Mivtachim, Mavki'im, Magen, Metula, Malkiya, Manara, Maayan Baruch, Mefalsim, Matzuva, Margaliot, Misgav Am, Matat, Naveh, Nahal Oz, Netu'a, Nir Yitzhak, Nir Oz, Nir Am, Nirim, Netiv HaAsara, Sasa, Sufa, Sa'ad, Ghajar, Ein HaBesor, Ein HaShlosha, Alumim, Amioz, Arab al-Aramshe, Pri Gan, Tziv'on, Tzohar, Kiryat Shmona, Rosh Hanikra, Ramot Naftali, Re'im, She'ar Yashuv, Sde Nitzan, Sdei Avraham, Sderot, Shuva, Shomera, Shokeda, Shlomi, Shlomit, Snir, Shtula, Tushia, Talmei Eliyahu, Talmei Yosef, Tkuma
• Those serving in the military reserves or recruited under Order 8
• Victims, those who have been kidnapped or taken prisoner or missing persons, or their first-degree relatives (spouses, parents, siblings and children)
• Those who were injured in the war and hospitalized for at least 7 days, or their fist-degree relatives
• A company with 5 shareholders at the most, with the person holding at least 50% of its shares residing in one of the localities listed above; serving in the military reserves or recruited under Order 8; being a victim, one who has been kidnapped or taken prisoner, missing person; being a Wounded In Action who was hospitalized for at least 7 days, or a first-degree relative of any of these
• A registered partnership with the person who manages and controls at least 50% of its assets residing at one of the localities listed above; serving in the military reserves or recruited under Order 8; being a victim, one who has been kidnapped or taken prisoner, missing person; being a Wounded In Action who was hospitalized for at least 7 days, or a first-degree relative of any of these
  

Manner of realization

The regulation will automatically apply to those residing at one of the localities listed above

The rest of eligible persons must declare this fact to a banker, using any banking communication channel (at the branch, by phone, or by secure correspondence using the website or an account management application)

Regulation on checks returned in October 2023

To all bank customers – Checks returned between October 7, 2023, and October 31, 2023 due to insufficient funds, will not be counted as checks that might lead to account restriction. In addition, accounts whose status became "permitted" or "restricted" during the period, due to checks that were returned for this reason, will revert to their previous status and their owners will receive a letter from the bank informing thereof.

Clarification

• Subject to the Checks Without Cover Regulations (Reservations to the Law Incidence), 5784-2023 and the bank's terms

sA variety of benefits and concessions to all of the Bank customers and to the residents of the South

Freezing mortgage payments

Customers who have a mortgage at the bank can request partial or full freeze on monthly mortgage repayments for up to 12 months.
Exemption from commission when changing the payment schedule for each of the loans. Click here for further details and to submit a request for a mortgage freeze.

Who is entitled to the benefit?

• Customers who have a mortgage with Mizrahi-Tefahot that is paid from their current account in Mizrahi-Tefahot. Approval of the rejection is subject to the discretion of the bank. Failure to repay the loan may result in charges of interest in arrears and execution proceedings

Deferment of loan payments

Have you taken a loan from us? You may request a deferment of loan payments for up to 3 months.

Who is entitled to the benefit?

• Customers with a private account - Deferment of loan payments up to a cumulative amount of NIS 100,000
• Customers with a business account - Deferment of loan payments up to a cumulative amount of NIS 2,000,000
  
  Deferment of loan payments is exempt from a loan modification fee.

How to realize the benefit

• Digital - Log in to your account on the bank's website → My loans → Breakdown of shekel loans → Request to defer repayment of a shekel loan
• Contact your personal banker on the website or app. You can also call *8860

Attention: Those who are first-degree relatives (spouses, parents, siblings and children) of victims, those who have been kidnapped or missing persons, and the population serving in the military reserves or recruited under Order 8, must declare this fact after applying for deferment, by "Contact a banker" on the website/ application, or using the various banking communication channels.

Customers defined as "first circle" according to the Bank of Israel's outline- People residing up to 30 kilometers from the Gaza Strip or up to 5 kilometers from the norten Border, those who were forced to evacuate their homes by the order of a state official, those who are first-degree relatives (spouses, parents, siblings, and children) of victims, those who have been kidnapped or missing persons, and the population serving in the military reserves or recruited under Order 8, will be credited by the cost of interest for the deferment amount.

Please note: For customers who have not been defined as "first circle", payment deferment bears interest on deferment period. Therefore, before deciding to defer payments, it is important to examine the deferment implications, including the economic cost of deferment (in terms of interest cost, post-deferment monthly billing amount, etc.).

Clarifications

• Deferment of payments requires the customer to contact the bank and submit an application in the manner prescribed by the bank
• This does not apply to borrowers who are in legal proceedings
• Borrowers who had delayed loan repayment as of the outline publication date, may receive deferment of up to 180 days from the delay commencement date
• Subject to the Bank of Israel's outline, the bank's terms and discretion
• The bank may change the terms at any time and subject to any law
• Business credit with a turnover of up to NIS 25,000,000, excluding loans in commercial cooperation with a third party
• The loan spreading manner is subject to technical limitations deriving from the bank's computer system